Contact Us

Contact & FAQ

Have a question, feedback, or need more information?

If you can't find an answer on our help pages or something isn't clear, please send us an email.

Email: lidl-online@outlook.com

For the fastest possible response, please include the following information in your email:

Your Full Name
Contact Phone Number
City

If you have an after-sales service inquiry, please attach photos of the product to your email.

Customer Service Hours

Our team is available to assist you during the following hours:

Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 6:00 PM
Sunday: Closed

Frequently Asked Questions (FAQ)

Q: What is your return policy? A: After we receive and inspect your returned item, we will process your return or exchange. Please allow up to 30 days from the date we receive your item for this process to be completed.

Q: What is the logistics and delivery time? A: Standard delivery time is typically 8 to 15 days after your order has shipped.